The right combination to fix the front desk.
A dentist whose four practices feel the problem, an AI engineer who runs agentic AI at enterprise scale, and a commercial lead who makes software stick. Together they build Tilcao, the operating system for dental practices in Belgium.
Three sides of one problem
The founders
Book a demo and you speak to one of us.
Technology
Martin Michaux
CEO & Co-founder
Agentic AI at enterprise scale, and a startup built from zero.
Martin builds Tilcao. As Head of AI at a New York insurance scale-up, he runs AI agents that need deep industry knowledge and strict data security. Before that he co-founded NOX Energy as CTO, which put him on the Forbes 30 Under 30 list.
Practice
Vincent Bielen
Dentist & Co-founder
Four practices that feel the problem every day.
Vincent is a dentist and co-founder of Megabite & Co. He knows the phone that rings during a treatment and the cancellation nobody has time to refill, and he tests Tilcao the way his own front desk would.
Commercial
Hugo Laureys
COO & Co-founder
Brings Tilcao into practices, and makes it stick.
Hugo makes sure Tilcao fits the way your practice works: the setup, the training and the follow-up. He led a team of more than 25 consultants at ALTEN and a business unit at Fortil, and today he brings business software into companies and trains their teams to use it.
Questions practices ask
Who is behind Tilcao?
Three co-founders. Vincent Bielen is a dentist and co-founder of Megabite & Co, a group of four practices. Martin Michaux is Head of AI at a New York insurance scale-up and co-founded NOX Energy as CTO; he builds the product. Hugo Laureys, formerly a business unit manager at ALTEN, leads the commercial side.
Is Tilcao a Belgian company?
Yes. Tilcao is Belgian and works in Dutch, French and English. The Belgian specifics are built in rather than translated: convention status, the semester rule for reimbursed check-ups, the wachtdienst and garde dentaire, and the practice software Belgian dentists actually run.
Can I hear Tilcao before booking a demo?
Yes. Call +32 460 23 23 00 or send a WhatsApp message to that number: Tilcao answers as a demo practice, in Dutch, French or English. Full recorded calls are on this site too, uncut.
Tilcao is the operating system for dental practices in Belgium: an AI workforce that answers patient calls and WhatsApp messages in Dutch, French and English, books, moves and cancels appointments in the practice’s own software where it allows a connection, and takes on recalls, treatment follow-up and administration, built in Belgium rather than translated into it.