For dental practices

Turn more patient demand into productive chair time.

Tilcao works alongside your team. It answers patients, books appointments, fills cancellations and takes repetitive administration off the desk, 24/7.

Try it. You are the patient.

Demo practice

Message the practice

Tilcao · WhatsAppnow

Hello, you’ve reached the dental practice. How can I help you today?

Tilcao · actionsReady
  1. Each action appears here as Tilcao takes it.
Thursday · next weekChair 1
08:00
09:00
10:00
11:00
12:00
13:00
14:00
15:00
16:00
17:00
J. De Smet · check-up
E. Lambert · filling
N. Ozturk · cleaning
B. Vermeulen · check-up

Demo practice. Fictional patients and data.

A day at the practice

Every day, revenue slips through the gaps.

  1. Patient calls.

    Reception is on another call. Missed opportunity.

  2. Patient cancels.

    Chair becomes empty.

  3. Patient asks to reschedule.

    Someone searches the schedule by hand.

  4. A waiting-list patient could have taken the slot.

    Nobody had time to call.

  5. 23 patients are overdue for recall.

    Another task for tomorrow.

The problem isn’t one big task.
It’s thousands of small tasks that add up.

The workforce

Meet the team that picks up the work.

Six roles, each doing a job your team does by hand today. Tilcao understands the request, checks your systems, follows your rules and acts. When a person is needed, it hands over.

Receptionist

Answers the call.

  • Answers patient questions
  • Handles calls and messages
  • Books, moves and cancels appointments
  • Sends confirmations
Working nowDemo practice
Call answered08:41 · reception busy
Patient identifiedJonas De Smet
Diary checkedThursday · 2 times free
BookedThu 14:30 · confirmation sent

Product in action

Watch Tilcao do the work.

Four things that happen in every practice, every week.

Workflow 01 · Missed call08:41
Patient

I’d like an appointment for a cleaning.

  1. Identifies patientLien Maes
  2. Checks availabilitycleaning · 30 min
  3. Finds suitable providerhygienist · Thu 10:30
  4. Books appointmentin your practice system
  5. Sends confirmationWhatsApp
Appointment booked.
Workflow 02 · Cancellation14:03
Event

Cancellation received · Tue 09:00

  1. Checks waiting listsame treatment
  2. 7 eligible patients foundby waiting time
  3. 3 contactedWhatsApp
  4. Patient accepts14:21
Chair recovered.
Workflow 03 · RecallOvernight
Event

Patient becomes overdue · 6 months

  1. Identifies eligibilityyour recall rules
  2. Patient contactedapproved message
  3. Appointment bookedWed 16:00
Patient returned.
Workflow 04 · Treatment follow-upDay 14
Event

Treatment plan remains open · crown

  1. Identifies patientplan approved by the dentist
  2. Approved follow-up sentyour wording
  3. Patient schedulesFri 09:30
Treatment scheduled.

For practice owners

More productive chairs. Less administrative work.

More revenue

  • More appointments
  • Fewer empty chairs
  • More recalls
  • More completed treatment plans
  • 24/7 patient access

Less admin

  • Fewer calls for reception
  • Less scheduling
  • Less manual recall work
  • Less repetitive communication
  • Less follow-up

Illustrative practice scenario

Every recovered chair hour matters.

Describe your practice. The result is what the stated assumptions add up to per month. It is an illustration, not a measured Tilcao result.

3
25
8
120
120

Assumes 40% of missed calls wanted to book and 60% of those book when answered; 50% of late cancellations are refilled; 30% of overdue patients rebook within a quarter; 6 min of desk time per contact.

Appointments recovered55per month
Empty-chair hours recovered41per month
Administrative hours saved24per month
Potential additional revenue€6,636per month
Chair hours this month520 h available
Chair hours you have Recovered in this scenario (not to scale below 5%)

Illustrative practice scenario. Pilot results will replace these assumptions once measured.

Integrations

Works with your practice. Not instead of it.

No rip-and-replace. Tilcao works as a layer across the systems you already use.

Patients reach you by
  • Phone
  • WhatsApp
  • Email
TilcaoUnderstands · checks · follows your rules · acts · escalates
  • Practice Management System
  • Calendar
  • Patient data
  • Scheduling
  • Administrative workflows
Your practice runs on

Human control

Tilcao handles the work. Your team stays in control.

Tilcao is AI, working inside the boundaries you set and showing its work.

Tilcao can

  • Answerpatient questions
  • Schedulebook, move, cancel, refill
  • Communicateconfirmations, reminders, follow-ups
  • Follow approved workflowsonly what your practice signed off
  • Create tasksfor your team, with context
  • Escalateto a named person, right away

Tilcao does not

  • Diagnosesymptoms go to a person
  • Make clinical decisionsthose stay with your clinicians
  • Override practice rulesa blocked action does not happen
What an escalation looks like
09:14Handed to Sofie, front desk · pain reported
09:15Sofie called back · urgent slot 11:00
  • LoggedEvery message and every change, with the reason.
  • ReviewableYour team sees every action.
  • ReversiblePause any workflow in one click.
  • Privacy by designBuilt for GDPR. Details on request.

Proof

Built around real dental workflows.

Tilcao is early. We would rather show a working demo practice than a wall of logos.

  • 01

    Built with dental practices

    Workflows start from how practices actually run their day.

  • 02

    Real practice workflows

    Booking, cancellations, waiting lists, recalls, treatment follow-up.

  • 03

    Real PMS integration work

    Appointments land in your practice system, not a parallel calendar.

  • 04

    Pilot environment

    Every workflow runs end to end on a demo practice first.

  • 05

    Founder and technical expertise

    [Founder background: one line]

Pilot resultsPublished once measured. No estimates here.
Practices
Appointments recovered
Hours saved
Revenue recovered

What you get back

What would your practice do with the time and capacity it gets back?

  • More patients served
  • More productive chair time
  • Less repetitive administration
  • Faster patient response
  • More scalable operations
One chair, one weekIllustrative
Booked (34) Recovered by Tilcao (9) Still open (7)

Nine chair hours in one week, on one chair. Your practice has several.

Next step

See what your practice could automate.

We’ll map your biggest administrative and revenue-leakage opportunities and show you what Tilcao could handle.

30 minutes. Bring your schedule; we bring the demo practice.